Parent & Carer Communication
At The James Hornsby School, we value open and effective communication with parents and carers. As part of our commitment to keeping you informed about your child’s achievements and progress, we have adopted the ' My Child at School (MCAS)' system as our primary communication platform. Replacing TES Class Charts, this platform enhances real-time communication about your child’s behaviour, achievements, and attendance.
Why My Child at School?
My Child at School enables us to securely share live updates on your child’s progress, fostering a collaborative approach to their education. With user-friendly features, this personalised system allows our staff to track and share essential information with you in a timely and accessible way.
How can Parents/Carers access and login to My Child At School?
My Child At School is available through a number of platforms and can be accessed on most devices with access to the internet:
- Mobile App – Parents/Carers can download the My Child At School app for free on both the iOS and Android app stores. Search for “My Child At School” and look for the app which looks like the icon to the right.
- Laptop/ Computer – My Child At School can also be accessed through a web browser.
Once parents/carers have downloaded the app/ browsed to the website they will need to login to the system. See the below guidance for how parents/carers can log on:
Username / Password – Login details will be sent to the email address you have provided to the school. The invitation email will be sent from JHSBromcom@thejhs.co.uk, please check your junk mail if you have not received it. We may also use this email address for future communication so please ensure you add it as a “safe sender”.
What information is available to Parents/Carers on My Child At School?
Parents/Carers will be able to view the following information about your child through My Child At School:
- Timetable
- Achievement points
- Behaviour points
- School reports
- Attendance information
- Homework set by teachers
- Update contact information stored by the school
- Upcoming exams
- Latest parent newsletters/ bulletins
- Your child’s cashless catering balance and transactions - Coming in August 2026...
What can I do if I cannot access My Child At School?
Parents/Carers – If you have forgotten your Bromcom MCAS password, select "Forgot Password" on the MCAS app or the MCAS login page. Enter the email address linked to your account, then follow the instructions sent to your email to reset your password.
If you are having any other issues logging in to My Child At School, please email support@jhs.raiseaticket.com
